Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 15 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.
Responsibilities
- Lead creative development of impactful copy, concepts, and campaigns across both product and brand marketing, ensuring alignment with our brand voice, tone, and creative direction.
- Create high-quality marketing copy for all digital channels including website, email, social media, push notifications, in-app communications, blogs, newsletters, and press releases.
- Generate innovative content ideas and conceptualize creative campaigns that drive brand engagement and align with business goals, ensuring that each piece of content is strategically designed to capture attention and deliver measurable impact across all channels.
- Ensure brand consistency by maintaining our tone of voice across all communications, fostering a cohesive and unified user experience.
- Oversee quality control to ensure messaging meets the highest standards, and optimize processes for efficiency and productivity to meet company-wide copy needs.
- Collaborate with cross-functional teams (including product, design, and engineering) to develop narratives that engage audiences and align with Phantom’s broader strategic vision.
- Stay up-to-date with industry trends, audience insights, and competitive landscape to ensure our messaging stays relevant, fresh, and innovative.
- Use data-driven insights to optimize copy performance and refine messaging, ensuring maximum impact and user engagement.
- Adapt quickly to changes in business needs and audience preferences, ensuring the copy reflects evolving trends and demands.
Qualifications
- 5+ years of experience as a Copywriter or in a similar creative role, with a strong portfolio that demonstrates excellence in writing for digital marketing and brand communications.
- Exceptional writing and editing skills with a keen eye for detail, tone, and voice.
- Strong ability to adapt copy across different formats while maintaining consistency.
- Excellent communication and storytelling abilities to convey product benefits effectively
- Understanding of marketing principles and digital marketing tactics
- Familiarity with data analytics tools and performance metrics to refine messaging.
- Experience in the cryptocurrency, fintech, or tech industry is a plus, but not required.
- A passion for creativity and innovation, with a solid understanding of how compelling storytelling drives engagement and action.
- Proven ability to influence cross-functional teams without formal authority
Why Work with Us
Opportunity
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 15M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
Benefits
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision) — 100% covered
- Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness benefit
- Daily lunch benefit
By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third-party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.