About BTSE:
彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.
BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.
About the Opportunity:
We’re looking for a Solution Engineer to support our B2B clients by providing technical guidance during the implementation and adoption of our solutions. You’ll work closely with Customer Success Managers and Product teams to translate business requirements into practical solutions—bridging the gap between what our clients need and how our platform delivers it.
You don't need to know our tech stack inside out on day one, but you must be technically inclined, curious, and confident in learning fast. This is a post-sales role—your job starts after the deal is closed.
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Responsibilities:
Support implementation: Work with CSMs and clients to configure, test, and validate solutions tailored to their businessUnderstand client requirements: Translate customer needs into clear technical requirements and solution plansCollaborate cross-functionally: Work closely with Product, Customer Support, and Customer Success teams to address technical issues, surface feedback, and drive alignmentGuide integration efforts: Assist clients with integrating our APIs and systems into their environmentsScope and qualify technical services: Align with internal resources and best practices to define the right level of technical effort for custom work or integrationsMaintain technical documentation: Ensure all client-facing materials and configurations are clearly documentedAct as technical advisor: Help customers understand the platform’s capabilities and how to best use it to meet their goalsRequirement:
Minimum 4 years of professional experience in technical roles1–2 years in a client-facing role such as Solutions Engineering, Sales Engineering, Implementation, or Technical Account ManagementStrong understanding of APIs, system integrations, and technical workflowsComfortable reading and editing JSON, troubleshooting REST APIs, or working with SDKsClear communicator—able to explain technical concepts to non-technical stakeholdersAble to manage multiple projects and deadlines in a fast-paced environmentNice to have
Experience in the crypto or financial services industryFamiliarity with KYC/KYT/AML systems or fintech compliance frameworksExperience with cloud deployments and SaaS configurationProficiency in MandarinPerks & Benefits
Competitive total compensation packageVarious team building programs and company eventsComprehensive healthcare schemes for employees and dependantsAnd many more! Apply and let us tell you more!