177 Customer support Jobs

Excel in rewarding customer support careers within the Web3 ecosystem, where user assistance expertise meets blockchain technology to create exceptional customer experiences with salaries ranging from $45,000 to $85,000+ annually. Leading crypto and Web3 companies including MetaMask, Coinbase, OpenSea, and Uniswap actively seek dedicated customer support specialists to help users navigate decentralized applications, resolve technical issues, and provide outstanding service in the blockchain ecosystem. Work on diverse support challenges including wallet troubleshooting, DeFi transaction assistance, NFT marketplace guidance, and cryptocurrency exchange support that directly impacts user adoption and satisfaction. Career opportunities span Web3 customer success specialist, crypto support analyst, DeFi user experience coordinator, and blockchain technical support lead roles with flexible remote work arrangements. Master specialized Web3 support skills including blockchain transaction analysis, wallet connectivity troubleshooting, DeFi protocol knowledge, smart contract interaction guidance, and multi-chain platform expertise. The growing mainstream adoption of Web3 offers excellent career advancement, from entry-level support roles starting at $38,000 to senior customer success manager positions earning $120,000+ plus performance bonuses and equity options. Join customer-focused Web3 teams building the bridge between complex blockchain technology and everyday users, ensuring seamless experiences that drive mass adoption of decentralized applications and cryptocurrency services.

Remote Only
Featured Only
Senior Specialist, Customer Service (User Experience, Mandarin Support)
Kuala Lumpur, Malaysia
full-time
On-site
2d ago
$0 - $250,000 USD / year
Senior Relationship Manager, Institutional- EU
EMEA (Remote)
full-time
Remote
2d ago
$0 - $250,000 USD / year
Customer Success Manager
New York
full-time
On-site
11d ago
Senior Manager, Customer Service (CIS Region)
Armenia (Remote)
full-time
Remote
14d ago
Senior Agent, Customer Service (Russian Speaker)
Armenia (Remote)
full-time
Remote
14d ago
Specialist, Customer Due Diligence Operations - KYB
Sliema, Malta
full-time
On-site
14d ago
Customer Experience Associate with Italian and English (Phone Support), Malta
Saint Julian's, Malta
full-time
On-site
15d ago
Customer Support Agent
Remote - Cyprus
full-time
Remote
15d ago
Associate, Call Concierge
Vienna, Vienna, Austria
full-time
On-site
16d ago
Consumer Quality Assurance Analyst (CX & Operations)
Remote - UK
full-time
Remote
16d ago

Browse Crypto Jobs by Category

Explore specialized Web3 career opportunities across all roles in blockchain, web3 and crypto.

Subscribe to ChainHire

Weekly Web3 jobs, founder spotlights, and ecosystem updates.