Vetted Web3 partners, projects, tools — get discovered now.

203 Customer support Jobs

Excel in rewarding customer support careers within the Web3 ecosystem, where user assistance expertise meets blockchain technology to create exceptional customer experiences with salaries ranging from $45,000 to $85,000+ annually. Leading crypto and Web3 companies including MetaMask, Coinbase, OpenSea, and Uniswap actively seek dedicated customer support specialists to help users navigate decentralized applications, resolve technical issues, and provide outstanding service in the blockchain ecosystem. Work on diverse support challenges including wallet troubleshooting, DeFi transaction assistance, NFT marketplace guidance, and cryptocurrency exchange support that directly impacts user adoption and satisfaction. Career opportunities span Web3 customer success specialist, crypto support analyst, DeFi user experience coordinator, and blockchain technical support lead roles with flexible remote work arrangements. Master specialized Web3 support skills including blockchain transaction analysis, wallet connectivity troubleshooting, DeFi protocol knowledge, smart contract interaction guidance, and multi-chain platform expertise. The growing mainstream adoption of Web3 offers excellent career advancement, from entry-level support roles starting at $38,000 to senior customer success manager positions earning $120,000+ plus performance bonuses and equity options. Join customer-focused Web3 teams building the bridge between complex blockchain technology and everyday users, ensuring seamless experiences that drive mass adoption of decentralized applications and cryptocurrency services.

Remote Only
Featured Only
Staff Software Engineer, Backend - Consumer Product Group
Remote - Canada
full-time
Remote
4M ago
Specialist, Prime Client Services
Remote - Ireland
full-time
Remote
4M ago
Software Engineer, Infrastructure ( Platform DevX - Cloud Provisioning)
Remote - USA
full-time
Remote
4M ago
Software Engineer, Infrastructure (Platform Developer Experience - Release)
Remote - USA
full-time
Remote
4M ago
Senior Site Leader - Consumer Support Operations
Charlotte, NC
full-time
On-site
4M ago
Senior Manager - GCS International Programs
Remote - Ireland
full-time
Remote
4M ago
Senior Content Strategist
Remote - USA
full-time
Remote
4M ago
Senior Complaints Analyst III
Remote - USA
full-time
Remote
4M ago
Operations Excellence Senior Program Lead
Remote - USA
full-time
Remote
4M ago

Browse Crypto Jobs by Category

Explore specialized Web3 career opportunities across all roles in blockchain, web3 and crypto.

Subscribe to ChainHire

Weekly Web3 jobs, founder spotlights, and ecosystem updates.