177 Customer support Jobs

Excel in rewarding customer support careers within the Web3 ecosystem, where user assistance expertise meets blockchain technology to create exceptional customer experiences with salaries ranging from $45,000 to $85,000+ annually. Leading crypto and Web3 companies including MetaMask, Coinbase, OpenSea, and Uniswap actively seek dedicated customer support specialists to help users navigate decentralized applications, resolve technical issues, and provide outstanding service in the blockchain ecosystem. Work on diverse support challenges including wallet troubleshooting, DeFi transaction assistance, NFT marketplace guidance, and cryptocurrency exchange support that directly impacts user adoption and satisfaction. Career opportunities span Web3 customer success specialist, crypto support analyst, DeFi user experience coordinator, and blockchain technical support lead roles with flexible remote work arrangements. Master specialized Web3 support skills including blockchain transaction analysis, wallet connectivity troubleshooting, DeFi protocol knowledge, smart contract interaction guidance, and multi-chain platform expertise. The growing mainstream adoption of Web3 offers excellent career advancement, from entry-level support roles starting at $38,000 to senior customer success manager positions earning $120,000+ plus performance bonuses and equity options. Join customer-focused Web3 teams building the bridge between complex blockchain technology and everyday users, ensuring seamless experiences that drive mass adoption of decentralized applications and cryptocurrency services.

Remote Only
Featured Only
Specialist, Customer Service (Escalation & Trading)
Kuala Lumpur, Malaysia
full-time
On-site
1M ago
Specialist, Customer Service (API Support)
Kuala Lumpur, Malaysia
full-time
On-site
1M ago
Specialist, Customer Due Diligence Operations (Name Screening)
Kuala Lumpur, Malaysia
full-time
On-site
1M ago
Specialist, Customer Due Diligence Operations (KYB)
Kuala Lumpur, Malaysia
full-time
On-site
1M ago
Specialist, Customer Due Diligence, KYC - Malta
Sliema, Malta
full-time
On-site
1M ago
Specialist, CDD Operations - Budapest
Budapest, Budapest, Hungary
full-time
On-site
1M ago
Senior Tools & Technology Specialist
Budapest, Budapest, Hungary
full-time
On-site
1M ago
Senior Staff Engineer - Customer Genius
Singapore, Singapore
full-time
On-site
1M ago
Senior Specialist, Tools & Technology
Kuala Lumpur, Malaysia
full-time
On-site
1M ago

Browse Crypto Jobs by Category

Explore specialized Web3 career opportunities across all roles in blockchain, web3 and crypto.

Subscribe to ChainHire

Weekly Web3 jobs, founder spotlights, and ecosystem updates.